top of page

Illuminated Conversations Webinar Replay: Stress and Connection

Close up of people working on a business project together

During this webinar, we explored the connection between stress and connection, and often

disconnection in the workplace. Despite being more connected by technology, rates of

loneliness and disconnection are on the rise. This conversation identified how stress can

profoundly affect how individuals relate to one another, influencing team dynamics and

organizational culture.

Discover how stress can either strengthen or weaken connections among colleagues and learn strategies for fostering a supportive and cohesive work environment amidst pressure.

During the conversation, we shared about:

  • How stress can impact a sense of cohesion and belonging.

  • The difference between team building and team understanding.

  • Tips for fostering connection, even in small moments.

If you missed the webinar, want to listen again, or know someone who might find it valuable,

we’ve shared the recording below.

Webinar Video Summary


  • The video is part of the Illuminated Conversations series focused on stress and connection in call-centered leadership models.

  • The discussion centers around how individual stress symptoms can impact cohesion, communication, and productivity in the workplace.

Importance of Connection in the Workplace

  • The video emphasizes the importance of creating human-centered workspaces to foster engagement, satisfaction, and productivity.

  • Workplace connection is defined as the quality of relationships and a sense of belonging experienced by employees.

  • Building trust and connection within teams is crucial for enhancing productivity, collaboration, and satisfaction.

Role of Stress in Connection

  • Stress can activate the brain's fight-flight-freeze response, leading to communication challenges and withdrawal in individuals.

  • Understanding one's and others' stress cues can help create a supportive environment for effective communication and connection.

  • Stress can impact how individuals communicate, emphasizing the need for self-awareness and proactive management.

Fostering Connection in the Workplace

  • Proactive leadership approaches, such as building trust, providing feedback, and creating transparent communication channels, are vital for fostering connection.

  • Micro-moments of connection, such as genuine greetings and personal acknowledgments, play a significant role in building rapport and trust.

  • Prioritizing self-awareness, openness to connection, and human interactions can lead to a more connected and productive work environment.


  • The video concludes by inviting viewers to join future discussions on stress and workplace climate and encourages feedback and engagement.

  • It highlights the importance of ongoing conversations and actions to promote a culture of connection and well-being in the workplace.


bottom of page